Data protection

We take the protection of the data of users (“Users” or “you”) of our website and/or mobile app (the “Website” and “Mobile App,” respectively) very seriously and are committed to protecting the information that Users provide to us in connection with the use of our website and/or mobile app (collectively: “digital assets”). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “Services”) when you access the Services via your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our Services. If you have read and fully understood this policy but do not agree with our practices, you must discontinue use of our digital assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Continued use of the Services constitutes your acceptance of this Privacy Policy and any amendments thereto.

In this privacy policy, you will learn:

How we collect data
What data we collect
Why we collect this data
With whom we share the data
Where the data is stored
How long the data is retained
How we protect the data
How we handle data regarding minors
Updates or changes to the privacy policy

What data do we collect?

Category: Always

Below is an overview of the data we may collect:

Unidentified and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow us to identify the person from whom it was collected. The non-personal data we collect consists primarily of technical and aggregated usage information.
Individually identifiable information—that is, information that identifies you or could reasonably be used to identify you ("personal data"). Personal data collected through our services may include information requested from time to time, such as names, email addresses, physical addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, the combined data is treated as personal data for as long as it remains combined.

How do we collect data?

Category: Always

The following are the primary methods we use to collect data:

We collect data when you use our services. This means that when you visit our digital assets and use our services, we may collect, record, and store information regarding usage, sessions, and related details.
We collect data that you provide to us directly—for example, when you contact us via a communication channel (such as sending an email with comments or feedback).
We may collect data from third-party sources, as described below.
We collect data that you provide when you sign up for our services using a third-party provider, such as Facebook or Google.

Why do we collect this data?

Category: Always

We may use your data for the following purposes:

to provide and operate our services;
to develop, customize, and improve our services; to respond to your feedback, inquiries, and requests, and to provide assistance;
to analyze usage patterns and requirements;
for other internal, statistical, and research purposes;
to enhance our data security and fraud prevention capabilities;
to investigate violations and enforce our terms and policies, as well as to comply with applicable laws, regulations, or official orders;
to send you updates, messages, promotional material, and other information related to our services. You can decide whether you wish to continue receiving promotional emails; simply click the unsubscribe link included in those emails.

To whom do we disclose this data?

Category: Always

We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, provision of technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control involving us or one of our affiliates (e.g., through a merger, acquisition, or purchase of (substantially) all assets); (v) to collect, store, and/or manage your data using authorized third-party providers (e.g., cloud service providers), to the extent reasonable for business purposes; (vi) to collaborate with third-party providers on improving your user experience. For the avoidance of doubt, please note that we may transmit, share, or otherwise use non-personal data with third parties at our own discretion.

Category: User has a blog or a forum

Please note that our services facilitate social interactions (e.g., publicly posting content, information, and comments, and chatting with other users). We wish to point out that any content or data you make available in these areas may be read, collected, and used by others. We advise against posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise make it available while using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and confirm that copies of your data may remain accessible—even after deletion—on cached or archived pages, or if third parties have copied or saved your content. Cookies and similar technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, optimize their performance, and ensure a tailored user experience, as well as for security and fraud prevention purposes. To learn more, please read our Cookie Policy.

Category: The user is NOT connected to an advertising service.

We will not share your email address or other personal data with advertising companies or advertising networks without your consent.

Category: The user is connected to an advertising service, a campaign manager, or Facebook Ads.

We may deliver advertising via our services and digital assets (including websites and applications that use our services)—advertising that may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices, or browsers.

To serve these advertisements to you, we may use cookies, JavaScript, web beacons (including clear GIFs), HTML5 local storage, and/or other technologies. We may also use third parties—such as network advertisers (i.e., third parties that display ads based on your visits to websites)—to serve targeted advertisements. Third-party ad networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies, JavaScript, web beacons (including clear GIFs), Flash cookies, and/or other technologies to measure the effectiveness of their ads and to tailor advertising content to you. These third-party cookies and other technologies are governed by the specific privacy policy of the respective third-party provider, not by this policy.

Where do we store the data?

Category: Always

Non-personal data

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes outlined in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

Category: User-collected personal data

Personal data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and—to the extent necessary for the proper provision of our services and/or as required by law (as further explained below)—in other jurisdictions.

How long is the data retained?

Category: Always

Please note that we retain the collected data for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete incorrect or incomplete data at any time at our own discretion.

How do we protect the data?

Category: Always

The hosting service for our digital assets provides the online platform through which we offer our services to you. Your data may be stored via our hosting provider’s data storage, databases, and general applications. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

Category: User-accepted payments/eCom

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations established by the PCI Security Standards Council—a collaborative effort involving brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our store and service providers.

Category: Always

Despite the measures and efforts undertaken by us and our hosting provider, we cannot and do not guarantee absolute protection or security for the data you upload, publish, or otherwise transmit to us or others. For this reason, we ask that you set secure passwords and, whenever possible, refrain from transmitting confidential information to us or others if you believe its disclosure could cause you significant or lasting harm. As email and instant messaging are not considered secure forms of communication, we also ask that you do not share confidential information via these channels.

How do we handle minors?

Category: No data collected from minors

The Services are not intended for users who have not yet reached the age of legal majority. We will not knowingly collect data from children. If you have not yet reached the age of majority, you should not download or use the Services or provide us with any information.

We reserve the right to request proof of age at any time to verify whether minors are using our Services. If we become aware that a minor is using our Services, we may deny such users access to our Services, block them, and delete any data we hold regarding that user. If you have reason to believe that a minor has provided us with data, please contact us as explained below.

Category: Collection of data from minors

Children may use our services. However, if they wish to access certain features, they may be required to provide specific information. Some data (including data collected via cookies, web beacons, and similar technologies) may be collected automatically. If we knowingly collect, use, or disclose data from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child's participation in an online activity on the disclosure of more contact information than is reasonably necessary for that activity. We use the data we collect solely in connection with the services the child has requested. We may also use a parent's contact information to communicate regarding the child's activity within the services. Parents may review the data we have collected from their child, prohibit us from collecting further data from their child, and request the deletion of all data we have collected from our records. Please contact us to review, update, or delete your child's data. To protect your child, we may ask for proof of identity. We may deny access to the data if we have reason to question your identity. Please note that certain data cannot be deleted due to other legal obligations. Category: Always

We use your personal data only for the purposes set out in the privacy policy and only if we are convinced that:

the use of your personal data is necessary to perform or conclude a contract (e.g., to provide you with the services themselves or with customer service or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations;
or the use of your personal data is necessary to support our legitimate business interests (provided that this is done at all times in a manner that is proportionate and respects your data protection rights).

As an EU resident, you may:

request confirmation as to whether or not personal data concerning you is being processed, and request access to your stored personal data as well as certain additional information;
request to receive personal data you have provided to us in a structured, commonly used, and machine-readable format;
request the correction of your personal data stored by us;
request the deletion of your personal data; object to the processing of your personal data by us;
request the restriction of the processing of your personal data; or lodge a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions regarding the personal data we collect and how it is used, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties, and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that there is an adequate or comparable level of personal data protection. We will take appropriate steps to ensure that we have suitable contractual arrangements in place with our third parties to guarantee that appropriate safeguards are implemented, thereby minimizing the risk of unlawful use, alteration, deletion, loss, or theft of your personal data, and ensuring that these third parties act in compliance with applicable laws at all times. Rights under California consumer protection law. If you use the Services as a California resident, you may be entitled under the California Consumer Privacy Act ("CCPA") to request access to and deletion of your data.

To exercise your right to access and delete your data, please see below for information on how to contact us.

Category: The website does not sell user data

We do not sell users' personal data for the purposes of the CCPA. Category: Websites with a blog or forum Users of the services who reside in California and are under the age of 18 may request and obtain the deletion of content they have posted by sending an email to the address listed in the "Contact" section below. All such requests must be marked "California Removal Request." Requests must include a description of the content you wish to have deleted, as well as sufficient information to enable us to locate the material. We will not accept notices that are not properly marked or submitted, and we may be unable to respond if you do not provide sufficient information. Please note that your request does not guarantee the complete or comprehensive removal of the material. For example, material you have posted may be republished or reposted by other users or third parties.

Updates or Changes to the Privacy Policy

Category: Always

We may revise this Privacy Policy from time to time at our sole discretion; the version published on the website is always the current one (see the "Last Updated" date). We encourage you to check this Privacy Policy regularly for changes. We will post a notice on our website regarding any material changes. If you continue to use the services after being notified of changes, this constitutes your acknowledgment and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

If you have general questions about the services or the data we collect about you and how it is used, please contact us at:

dersetzling e.U.

Satz- und Druckhandwerkstatt | Werbeagentur

Kellau 151 | 5431 Kuchl | Austria

office@dersetzling.at